About Jam

Jam.dev is the first platform with a browser extension that enables software teams to capture, log, and track developer-ready bug reports. In just one click, non-technical users can create comprehensive bug reports, including everything from instant replays to crucial developer logs, reducing bug reporting time by 20x. Established in 2020, Jam.dev now supports over 65,000 professionals from leading global companies such as T-Mobile, Dell, and Staples. Backed by renowned venture capital firms like USV, GGV, and tech leaders from Apple and Cloudflare.

About the role

The product team at Jam is constantly iterating and cooking up new ways to delight our users. You’ll work closely with product to lead the development of new products and features to help teams seamlessly ship software.

Locations

• Remote, operating on US / EU time zones.
• Opportunity to work in person in NYC and Austin.

You will…

• Build new product features that invent a new way for software teams to communicate bugs.
• Own the entire technical process for new products and features, from planning and design to implementation and deployment.
• Build size-able features quickly. You’ll go from idea to in production in a couple of weeks.
• You’ll move fast, but we believe in spending a bit more time to think through and write more maintainable code so that we can continue shipping a stellar product experience.
• Delight users. The user impact from your work is so tangible that before you start writing code, you’ll often see clips where users are emphatically requesting exactly the feature you are about to build.
• Impact the bottom line. Every engineer works on something critical to the business and you’ll be able to see your immediate impact in metrics.
• As a dev tool, developers at Jam are directly connected and involved with the product. Your dogfooding of the product will directly inform the direction of Jam’s future.

You’re good at…

• Driving technical processes and communicating them cross-functionally.