You will…

Dive into the latest features and enhancements, testing them across all major browsers like Chrome, Edge, Arc, and more!
Keep our product quality top-notch by regression testing existing features.
Spot bugs, usability hiccups, and inconsistencies, and track them so we can polish things up.
Chat with our users on Intercom to get to the bottom of any reported issues.
Team up with engineers and product managers to understand what we’re building and voice any concerns.
Share your thoughts on the user experience, and suggest ways we can make Jam even better!

You’re good at…

Breaking things (so we can make them better)!
Troubleshooting and figuring out what’s causing issues like a pro.
Writing super clear documentation that’s easy to follow, including.
- Friendly, detailed bug reports
- Well-planned test cases
Having a gift for communicating and problem-solving with users.
Feeling comfortable hopping on a call with users, bringing positive energy and a helpful attitude.
Being proactive and get things done without needing close supervision.
Enjoying being part of discussions and sharing your feedback when it counts.